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Related to Tutors FAQ's

  • How do I get paid?

    Payments are processed securely through TOProfs via bank account transfer o via Paypal as per user’s choice. Once the lesson is completed, you can withdraw your earnings anytime (with a 5% to 15% service fee. Minimum fee of 2€).

  • TOProfs is an online tutoring marketplace that connects students with expert instructors for personalized learning.

  • Click “Sign Up“, choose your role (Student or Instructor), and follow the registration steps.

  • Yes! Creating an account and browsing instructors is free. However, to maintain quality and make magic happens, a service fee of 10% applies to payments (minimum 2€) and withdrawals depending on the services and amounts. Yes, we are very competitive thanks to you! 😊

  • We cover a wide range of subjects, here the categories (each has her own sub-categories):

    Academic Support, Language Courses, Preparation for Language Tests, Preparation for Admission Tests, Adapted Education, Literature and Writing, Biological Sciences, Engineering Sciences, Human and Social Sciences, Medical Sciences, Psychology, Fundamental and Applied Sciences, Music Lessons, Keyboard Instruments, String Instruments, Wind Instruments, Percussion Instruments, Accordion Instruments, Electronic Instruments, Singing Lessons, Cinematic Arts, Photographic Arts, Visual Arts, Performing Arts, Circus, Dance Lessons, Manual Arts & Trades, Floral Arrangement, Sewing, Architecture and Construction, Economy and Business, Professional Development, Computer Devices, Apple, Database, Office Automation, ERP, Computer-Aided Design, Web and Mobile Development, Graphic Design, Internet, Computer Science and Programming, Video Editing, SEO, Operating Systems, Cryptocurrency, Law, Event Management, Hospitality and Catering, Sports & Leisure, Combat Sports, Athletics, Fitness, Yoga, Water Sports, Equestrian Sports, Motorsports, Extreme & Urban Sports, Navigation or Sailing, Card Games, Strategy Games, Gaming, Divinatory Arts, Family, Baby Well-being, Health & Well-being, Aesthetic Medicine, Animals, Landscaping, Ecology, Personal Development, Family, Driving.

  • If your subject isn’t available, you can still request it, and in the meantime, you may list it under a related or similar category until it’s added.

  • If you can’t find your subject or tuition category on TOProfs, you can request that we add it. Simply reach out via live chat using the chat icon in the bottom-right corner, or email hi@toprofs.com with your suggestion.

  • We verify instructor profiles and encourage students to leave reviews.

  • Yes! We use secure payment gateways to protect transactions.

  • No, all payments must be processed through TOProfs to ensure security and support. If payments are made outside the platform, your profile may be removed. Similarly, if an instructor or student reports this action, our team will investigate, and the account could be banned. By registering on our platform, you agree to receive payments only through TOProfs.

  • Try clearing your cache or using a different browser. If the problem continues, contact support.

  • Check your payment method and ensure your account has sufficient funds. If the issue persists, simply reach out via live chat using the chat icon in the bottom-right corner, or email hi@toprofs.com with your suggestion.

  • “We take our quality very seriously, so in this case, please keep all relevant details (such as screenshots, names, etc.) and report them as soon as possible. Our team will investigate and take appropriate action. You can reach out via live chat using the chat icon in the bottom-right corner, or email hi@toprofs.com.

  • Check your spam folder and ensure you have enabled notifications in settings.

  • Try resetting your password. If the issue persists, contact support.

    • Keep your response rate high
    • Maintain positive reviews
    • Update your availability regularly
    • Deliver high-quality lessons
  • Yes! You can set a trial session price to attract students.

  • Yes, you have full control over which students you accept.

  • Wait for 15 minutes and contact support if they don’t respond. You may still be compensated for the session.

  • If canceled less than 24 hours before the session, you may be eligible for partial compensation.