Payments are processed securely through TOProfs via bank account transfer o via Paypal as per user’s choice. Once the lesson is completed, you can withdraw your earnings anytime (with a 5% to 15% service fee. Minimum fee of 2€).
What is TOProfs?
TOProfs is an online tutoring marketplace that connects students with expert instructors for personalized learning.
How do I create an account?
Click “Sign Up“, choose your role (Student or Instructor), and follow the registration steps.
Is TOProfs free to use?
Yes! Creating an account and browsing instructors is free. However, to maintain quality and make magic happens, a service fee of 10% applies to payments (minimum 2€) and withdrawals depending on the services and amounts. Yes, we are very competitive thanks to you! 😊
What subjects can I find on TOProfs?
We cover a wide range of subjects, here the categories (each has her own sub-categories): Academic Support, Language Courses, Preparation for Language Tests, Preparation for Admission Tests, Adapted Education, Literature and Writing, Biological Sciences, Engineering Sciences, Human and Social Sciences, Medical Sciences, Psychology, Fundamental and Applied Sciences, Music Lessons, Keyboard Instruments,
Can I teach a subject that isn’t in the existing categories?
If your subject isn’t available, you can still request it, and in the meantime, you may list it under a related or similar category until it’s added.
How can I request a new tuition category?
If you can’t find your subject or tuition category on TOProfs, you can request that we add it. Simply reach out via live chat using the chat icon in the bottom-right corner, or email hi@toprofs.com with your suggestion.
How does TOProfs ensure instructor quality?
We verify instructor profiles and encourage students to leave reviews.
Are my payments secure?
Yes! We use secure payment gateways to protect transactions.
Can I pay an instructor or get paid as an instructor outside of TOProfs?
No, all payments must be processed through TOProfs to ensure security and support. If payments are made outside the platform, your profile may be removed. Similarly, if an instructor or student reports this action, our team will investigate, and the account could be banned. By registering on our platform, you agree
I can’t access my booked lessons. What should I do?
Try clearing your cache or using a different browser. If the problem continues, contact support.
My payment isn’t going through. What should I do?
Check your payment method and ensure your account has sufficient funds. If the issue persists, simply reach out via live chat using the chat icon in the bottom-right corner, or email hi@toprofs.com with your suggestion.
I found a suspicious profile. How do I report it?
“We take our quality very seriously, so in this case, please keep all relevant details (such as screenshots, names, etc.) and report them as soon as possible. Our team will investigate and take appropriate action. You can reach out via live chat using the chat icon in the bottom-right corner, or
Why am I not receiving email notifications?
Check your spam folder and ensure you have enabled notifications in settings.
I’m having trouble logging in. What should I do?
Try resetting your password. If the issue persists, contact support.
How do I improve my ranking on TOProfs?
Can I offer a free trial lesson?
Yes! You can set a trial session price to attract students.
Can I decline a student’s booking request?
Yes, you have full control over which students you accept.
What should I do if a student doesn’t show up?
Wait for 15 minutes and contact support if they don’t respond. You may still be compensated for the session.
What happens if a student cancels a session?
If canceled less than 24 hours before the session, you may be eligible for partial compensation.
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